Optimizing the processing of social benefits and expediting procedures for Ivorian civil servants: this is the objective of the information and exchange sessions launched by IPS-CGRAE at its Cocody branch. This initiative directly targets Human Resources Directors (HRDs) of affiliated organizations, essential links in the chain.

The observation: Administrative errors that cost policyholders dearly.

Currently, too many social benefits applications are still being rejected or blocked. The reasons? Missing documents, outdated data, or errors in application processing that delay pension payments and penalize future retirees.

“Our collective responsibility, IPS-CGRAE, HR and civil servants, is to act on the causes rather than suffer the consequences.” — Siriki Diarrassouba , Deputy Director General of IPS-CGRAE.

A key formula: Plan for retirement from the very first day of service

Representing Director General Abdrahamane Tiémoko Berté, Mr. Diarrassouba reiterated a crucial point: retirement planning begins as soon as an employee is recruited , not at the end of their career. This requires:

1. Regular and reliable updating of administrative data.
2. Absolute rigor in the preparation of the files.
3. Strict adherence to current procedures.

The agenda for these working sessions

To harmonize practices and streamline processes, participants are working on several crucial themes:

1. Supplementary retirement savings plans : better understanding how they work.
2. Updating data : ensuring the reliability of agents' information throughout their careers.
3. Compliance standards : mastering IPS-CGRAE requirements to avoid rejections.

The administration hopes that these "open, frank and constructive" exchanges will help to build a more agile, efficient and accessible social protection system for all public servants.